Most adults still value a physical bank or credit union.
However, 40% of those 18 to 49 and 36% of those 50-plus have changed financial institutions.
This largely was due to wanting better customer service and benefits.
Other top reasons for switching include moving to another area and greater convenience.
The amount of loss was typically $1,000 or less.
About three in four respondents indicated their bank was somewhat or very helpful in resolving their fraud issues.
Financial caregiving is more common among adults 1849 (32%) than those 50-plus (25%).
Planning for future situations, meanwhile, does not appear to be a strength.
Sample: n=2,014, evenly split between 1849 and 50-plus.
For more information, hey contact Alicia Williams atarwilliams@aarp.org.
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The Holiday Season Brings Out the Criminals
Holiday fraud is increasing, a recent AARP survey found.
In 2023, 78% of respondents experienced fraud, up from 69% in 2022.
