The experience often results in significant financial and emotional distress.
TheAARP Fraud Watch NetworkHelplineeffectively advises callers on how to avoid scams and supports victims through the trauma of fraud.
A recent survey of 300 adults who used the helpline highlighted its impact.
Survey respondents reported significant improvement in managing their emotions and well-being after calling the helpline.
Respondents lauded the expertise, support, and actionable advice provided by the helpline.
Approximately two-thirds found the helpline specialist very knowledgeable (65 percent) and very empathetic (68 percent).
Overall, the helpline received outstanding ratings, particularly for providing emotional relief.
When asked, 67 percent of callers said they would recommend the service to others.
Among those who remembered receiving actionable advice, 78 percent would recommend it.
For more information, hey contact Alicia Williams atarwilliams@aarp.org.
For media inquiries, hey contact External Relations atmedia@aarp.org.
