The five short business case studies in this paper introduce the problem, the solution, and benefits.

Everyone Loses to Exploitation

  • Older Americans lose at least $3 billion a year to exploitation.

  • Banks lose $1 billion in deposit fraud.

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  • First Financial increased training to identify scams as part of its Fraud Busters program.

Employees can accommodate the customers impairment without any explanation on the customers part.

Many are unaware of the PACT Act benefit.

Woman banking

Indigenous woven blankets

Army veteran and wife

Elder Financial Exploitation Image

Senior Victim of Credit Card Fraud