Among people with private health insurance, the use of telehealth was virtually nonexistent in 2019.

Telehealth remained popular among people with private coverage in 2021 and remains widespread compared with pre-pandemic levels.

Telehealth is the use of communications technologies to deliver health care services remotely, via video or audio-only.

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The paper concludes with a discussion of policy implications based on the findings.

However, policymakers will need to address the digital divide and ensure that telehealth helps reducerather than perpetuatehealth inequities.

Read thefull reportfor detailed discussion of the policy implications of these findings.

older man sitting in wheelchair, using laptop for telehealth appointment with doctors.

More than one-quarter of adults 4064 have some form of medical debt.

Older people taking a selfie

A senior woman of African decent, sits up on an exam table during a routine check-up as she greets her doctor. She is dressed casually and smiling as her female doctor enters the room.

Senior female patient having blood pressure taken during medical examination appointment

Medicare’s Accountable Care Organization REACH Model Aims to Improve Equity and Access to Care