It was created by the department’s Office for Victims of Crime.
The hotline is staffed seven days a week from 6 a.m. to 11 p.m.
Translation services are available for non-English speakers.
A common complaint this year is known as the U.S.
Marshals scam, Frank said.
Earlier this year both the Marshals Service and FBIissued an alertabout the scam.
Calls to the hotline are recorded, but callers may remain anonymous.
Fraud cases are not investigated by hotline personnel.
The nature of the 500 calls a month, on average, vary, according to Frank.
The prospects of a victim recovering financial losses are better if a report is made promptly, she said.
theConsumer Financial Protection Bureau.
AARPs Fraud Watch web link.
theNational Center on Law and Elder Rights.
