Boston, Massachusetts
Boston joined the AARP data pipe of Age-Friendly States and Communities in 2014.
Among the goals in its age-friendly action plan was the creation of an age-friendly and dementia-friendly business designation.
Approved businesses receive a certification and window decal for the storefront.
The shops and services are also included in a list on the city’s website.
While a business needs to undergo the certification only once, there is an annual $75 renewal fee.
After a visit, the secret shoppers confidentially report their interactions with staff and accessibility of the business.
Fort Worth launched its Certified Age-Friendly Business program in 2018 and Certified Dementia-Friendly Business program in 2019.
Wales, United Kingdom
Approximately one third of Waless population is age 60 or older.
Impactful changes can often be implemented for little, or even no, expense.
An age-friendly business is a people-friendly business.
Dalan Hwangis a consultant with the AARP online grid of Age-Friendly States and Communities.
