The Method

The survey followed a modified Dillman method utilizing both mail and web methodologies.

Sampled AARP members with a registered email address on file with AARP were initially contacted via email.

This email invitation provided members with a personalized URL to the online version of the questionnaire.

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All other members received exclusively mail contacts beginning with a prenotification letter explaining the survey.

In total, members could have received up to 3 email contacts and up to 5 mail contacts.

The next to last mail contact included a replacement questionnaire.

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Weighting

Weighting of the MOS was carried out in two stages.

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